Orders and Payment
Can I place an order online?
Yes. Selected launch products can be purchased for delivery to eligible United States addresses using PayPal or secure card checkout through Stripe.
Do I need a TOYcc account?
No. Guest checkout is available.
Products
Why can some products only receive an inquiry?
Online checkout is enabled only for the current launch offer. Other catalog items remain available for product questions while their sellable offer is prepared.
Can I request a product that is not listed?
Yes. Use the Contact page and include the product, quantity and destination.
Shipping and Returns
How much is United States shipping?
Tracked standard shipping is included in the displayed launch price.
What if my order arrives damaged or incomplete?
Contact TOYcc within 14 days after delivery with the order number and clear photos. Approved cases are resolved according to the Shipping & Returns page.